Queen Room Lanai City View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Resort · Cartagena · Bolivar
Hilton Cartagena
A modern beachfront hotel on El Laguito, with ocean views, multiple pools, and a full spa.
- Beachfront location on El Laguito
- Multiple outdoor pools with water slides
- Full-service spa and wellness centre
8.5
Great
1999 reviews
Booking.com 8.5 · 1999 reviews
About
Hilton Cartagena
Hilton Cartagena sits on the beachfront along Avenida Almirante Brion in El Laguito, about 4.3 km from Castillo de San Felipe de Barajas. The hotel offers a range of amenities including an outdoor pool complex with water slides, a spa and wellness centre, a fitness centre, and multiple dining options.
Guest rooms are air-conditioned and include coffee machines, with many offering ocean or city views. The hotel also provides practical services such as a 24-hour reception, currency exchange, on-site ATM, and free parking.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Beachfront location — Set directly on the Caribbean coast with wide sandy shore and few vendors, a short walk to restaurants and nightlife.
- Praised staff and service — Multiple reviews highlight friendly and helpful staff across the restaurant, bar, and housekeeping.
- Strong breakfast — Guests describe the breakfast as 'astonishing' and 'enjoyable', a consistent highlight.
- Modern, air-conditioned rooms — Rooms are described as clean, modern, and comfortable with air conditioning and down pillows.
–
Worth weighing
4 to weigh- Inconsistent air conditioning — At least one guest reported poor air conditioning, which can be a concern in Cartagena's climate.
- Not a five-star experience for some — A guest noted the hotel does not feel like a five-star property, despite its branding and price.
- Mixed value perception — Some guests were dissatisfied; one gave a low rating without specifics, others felt the value for price not ideal.
- Comfort and facilities slightly lower — Comfort (7.7) and facilities (7.9) rating categories are relatively lower than service and rooms.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive King Suite City View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
King Bed City View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
King Room Ocean View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
King Corner Suite City or Ocean View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Two Queen Beds Corner Suite City or Ocean View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Balcony
Queen Room Two Queen Beds City View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Two Queen Suite Parlor City View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Balcony
King Suite Parlor Ocean View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Queen Room Two Queen Beds Ocean View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
King Room Roll Shower Ocean View Accessible
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Queen Room Roll Shower Ocean View Accessible
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Executive Queen Room City View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Bathtub
Executive King Room City View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Dining
- Restaurant
- Snack bar
- Bar/Lounge area
- In-room breakfast
- Packed lunches
- Special diet menus
Pool & Beach
- Outdoor swimming pool
- Beach access
- Sun loungers
- Children's pool
- Water slides
Wellness
- Spa & wellness centre
- Solarium
- Steam room
- Jacuzzi
- Massage (various types)
Business & Events
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Family
- Cots
- Kids club
- Children's menu
- Board games
- Toys
Services
- 24-hour reception
- Express check-in/-out
- Currency exchange
- ATM/Cash machine
- Laundry
- Dry cleaning
- Room service
- Tours/Ticket assistance
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,999 reviews
Booking.com · 8.5 · 1999 reviews
8.5Verified guest“Good service, clean room, nice beach, and a good breakfast.”
8.5Verified guest“Had a wonderful stay during a 3-day business trip. The room had a great view. The location, though a bit remote, was close to food, markets, and an ATM, as well as restaurants and stores, and also near Bocagrande downtown.”
8.5Verified guest“I didn't like my stay at the hotel.”
8.5Verified guest“The location is the best in Cartagena. The beach is nice, with few pushy local sellers and a wide shore. The staff, including bar, restaurant, and housekeeping, work well.”
8.5Verified guest“The breakfast is astonishing and the location is amazing, a short walk to restaurants and nightlife.”
8.5Verified guest“The location was beautiful and the restaurant staff were very friendly.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
El Laguito: The hotel is located on El Laguito, a beach area with a wide shore and few vendors. It's a short walk to restaurants and nightlife, with easy access to Bocagrande.
Bocagrande: Bocagrande is nearby, offering shops, dining, and the city's modern side.
Castillo de San Felipe de Barajas: The historic fortress is about 4.3 km from the hotel, reachable by taxi or shuttle.
Avenida Almirante Brion, Carrera 1, El Laguito, Cartagena, Bolivar, 1774, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 341 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is available on site (the hotel lists it as an amenity).
Are pets allowed at Hilton Cartagena?
Yes, pets are allowed.
Does the hotel offer airport transfers?
The hotel provides a paid shuttle service, though airport-specific details are not specified.
Is there a spa or wellness centre?
Yes, the hotel has a full spa and wellness centre with treatments like massages, facials, and body wraps.
Are there family-friendly amenities?
Yes, the hotel includes a children's pool, water slides, kids club, and board games, making it suitable for families.
The bottom line
Hilton Cartagena is a solid beachfront choice for travellers who prioritise sea views, service, and a great breakfast, but be prepared for occasional maintenance issues and a price point that some feel exceeds the experience.
8.5Based on 1999 guest reviews and our own editorial read.
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